ordering siglio books & editions

 

Orders

 

Siglio trade titles and limited editions are available on our website. Each order receives the current edition of siglio ephemera for free. It’s a little thank you for your support: every direct order contributes to our fiercely independent mission.

We offer discounts at various times during the year and always for pre-ordered books. Sign up for our mailing list to get occasional announcements of sales and special offers. Please note that discount codes cannot be applied after the order has been placed.

If you order an available title at the same time as you pre-order a book, your entire will ship only when the pre-ordered book is available. Place separate orders if you’d like your other book(s) sooner.

Please allow up to 3 business days to process and pack your order in addition to the actual shipping time. Do note that USPS Media Mail orders are not insured, but we do provide a delivery confirmation number. FedEx and UPS are automatically insured up to $100. Limited editions orders incur a surcharge of $10 to cover the special packing and handling as well as to insure them for their full value, regardless of the shipping method.

Your credit card and personal information is handled with the utmost care. Our shopping cart is encrypted with SSL software (with McAfee and Verisign checked security) to ensure its safe transmission to Authorize.net for processing. We do not share, rent, sell or barter your personal information with anyone. If you prefer to order off-line, just give us a call.

If you have any problems placing your order or questions about ordering, contact us by email — bookorders (at) sigliopress (dot) com or by phone 310-857-6935.

 

International Orders

 

The shopping cart reflects the lowest possible cost for shipping overseas—it’s a real-time calculation for 1st Class International Mail Parcels (under 4#) and for USPS Priority Mail (over 4#). Please note that neither have any kind of tracking that will help locate or reroute a package.

Do note that insurance is an extra cost (as is real tracking via USPS International Express Mail) and that the recipient is fully responsible for any/all taxes, duties, or fees levied in the recipient’s country. Siglio is not responsible for any shipment seized by customs or not delivered by your local postal affiliate. All sales shipped to international destinations are final.

We do appreciate your jumping through these hoops to get your order from Siglio; however, your local bookstore may be able to get the book for you too as we do have international distribution. Also, Powells.com ships abroad and can offer much more competitive shipping prices than we can.

 

Returns

 

We want you to be happy with your Siglio books. You may return a book within 30 days for a refund for any reason so long as the book is in mint condition, accompanied by the original packing slip, and sent to our Catksill, New York address below. The warehouse that shipped your order is not able to process refunds for Siglio, so any book returned to the Ware-Pak address in Illinois will not be eligible for a refund.

If your book was damaged by FedEx or UPS, please hold on to the box as evidence of mishandling and contact us immediately so that we can replace it and file a claim. USPS orders are NOT insured, so we cannot replace books that were lost or damaged in transit unless they were not properly packaged. If a book has printer’s errors, we are happy to replace it.

All sales are final for limited editions.

 

Send all returns via US Postal Service (with original packing slip) to:
Siglio / Attn: Returns
PO Box 111
Catskill, NY 12414